Sleep Country?

Question

DO NOT BUY FROM SLEEP CANADA whatever you do !

I purchased a bed from them and the whole ordeal was a nightmare when they delivered my bed. The delivery people had no experience whatsoever. They showed no respect whatsoever to my house and where extremely rude and obnoxious. They charged into my house drenched in snow and covered their boots with wet blue slippers. One employee immediately charged upstairs to the sleeping area without even being directed. My wood floors in the hallways where drenched with melting snow. They scratched the wood floor in my bedroom and marked the walls with scratches as they made their way up to my bedroom. They even knocked some pictures and pieces of art on the walls. I kept asking them to STOP and they ignored me completely. They replied that they knew what they were doing and refused to stop even though after me asking them several times. It took me 3 hours to clean up the mess their mess. It was a dreadful and horrid ordeal.

Answer 1

I'm sorry that you had such a dreadful ordeal.

I have bought a bed from Sleep Country and did not have that problem.  The delivery people were very polite and organized.

Maybe it was just that particular store.  Did you complain to the management.  Write a letter of complaint, but be sure not to be hot under the collar when you do so.  You can catch more flies with sugar, etc etc.

here is a website on how to write complaint letters to get the best results:

http://elc.polyu.edu.hk/cill/eiw/complai...

http://www.writeexpress.com/complaint.ht...

and here is sleep countrys website.  they have a contact us so maybe you can use that too.

http://www.sleepcountry.ca/

hope that helps some

good luck