Slow broadband connection with bt home hub?

Question

I have recieved a replacement bt home hub but on installing and using this replacement hub i have noticed my bt broadband connection speed has slowed right down to a crawl with downloads taking hours ..not seconds this can`t be right?? I have made no changes to the settings of the equpiment so find it odd to find such a drop in speed for no reason..any help would be great.. uk users only thanks, i have tried all the usual tricks.deleting internet history etc and a disk defrag to try and speed things up but no joy as yet, all the relevant lights on the home hub are green, And the firmware is current also, so i know its working ok..just want to cure the speed sssue..Many thanks in advance

Answer 1

you can test your broadband speed at speedtest.net

it also depends on how far away you exchange is

Answer 2

Could be a line issue. You may have good clean clear dial tone & the line tests ok but thier could, for example, be high resistance dis-connection on the line. Basically there is a poor connection somewhere. I work in telecoms & they can be a real pain to find. First thing to do is have your line checked by your service provider.

I have a home hub & when the speed dropped it was a line issue. Nothing wrong with the hub or the PC.

Answer 3

Try resetting the hub itself.