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A few years ago a leading soft drink company was losing its percentage of cola sales to a competitor. To counteract this the company conducted taste tests and asked people all across the country, "Would you prefer a sweeter cola?" 85% of those who took the taste test preferred the sweeter cola. This company immediately spent millions of dollars to introduce the new sweeter cola. A raging success? Hardly. The product was a big flop! But why? 85% of the people who took the taste test said they preferred the sweeter cola. What was wrong with the research?
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