Retailer has refused me a refund on a brand new Sony DVD Recorder, only offering a repair.
I would be without it for week's.
Besides, I would not want to have a new machine under repair.
Offered to take a replacement, but that was refused, too.
It is known that there are problems with Sony machines but I did not realise that faults are so bad.
There is a total of 3 faults with this machine.
Can you recommend what action to take?
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