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Static Electricity. I received my delstar mp3 player for Christmas, and I have misplaced my

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I received my delstar mp3 player for Christmas, and I have misplaced my manual. Today, as I grabbed it, I got a shock of static electricty and now I can barely hear the songs with the volume at 31, which is the highest level, and the right ear phone, is making a high pitched sound. I thought at first it was my ear phones, so I put another set in, but it is not them. Is there a way to solve the problem or am I doomed to not being able to use it again.

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