Question:

Steamer function doesn't work properly

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About half of the time the machine doesn't steam the milk properly. It heats up but essentially boils the milk instead of steaming it. That may happen 10 times in a row, then suddenly it will steam properly, and keep steaming for the next ten cups... then back to the boiling mode.We've tried cleaning the sleeve, de-scaling the machine, and had no luck. Any ideas?

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