Question:

Stubborn Virus - can anything be done?

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I have a virus on my computer than simply refuses to be deleted. I run a scan with AVG Free, it finds infected files, and I either heal, quarantine, or delete the files. But I run a scan again, and it's back only in a different file. I've used Spybot Search and Destroy multiple times as well, and nothing seems to be working. The Trojan Horse persists. I have a feeling it has a backup in my registry somewhere but I have no idea where to get to it.

Can anything be done? Is there a way to exterminate the virus (for free)?

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7 ANSWERS


  1. Go to Symantec.com and go through their virus list. They offer special tools to rid yourself of these unwanted pests


  2. Use trojan remover. It is free for 30 days.

  3. The viruses might be being hosted by a backdoor trojan and the free version avg dosent remove it unless you pay up, if you remove the viruses the backdoor trojan will just reproduce them again.

    Run malwarebytes to remove the trojan and then finally remove the viruses with avg.

  4. Try a scan with AVG from safe mode. This will be able to check and remove files which are normally locked from the normal mode.

  5. name the virus---use highjsckthis log --send it to a forum--- follow what they say to do ---all of the virus will be gone --than stop going to the places u visit--stop useing limewire----torrents ---and other tools to mask ur surfing

  6. try this:

    first turn off system restore: right-click "my computer" -> system restore -> turn off system restore for all drives.

    then restart the computer in safe mode (press F8 key repeatedly while the computer is booting "before" windows starts to load, and choose safe mode from the menu presented.

    once in safe mode, run AVG free, it will start a command line version, and set the option to move all found threats to the virus vault, then start the scan. when its finished, check the log, restart your computer, scan again for viruses, and then turn system restore back on. (while you are there, you can lower the disk usage for system restore somewhere around  3% - 5%

  7. Turn off system restore & scan.

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