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last friday i signed in my mobile messenger every thing was fine untill a while later it logged me off then i logged back in then the next morning i tried logging in again and it said request not completed try again so i let some time pass and i tried it again same message came up i didn't logg in after that then i tried it again and the same message came up so my mom called the store to ask for help but they said i had to take it in so we took it and they check every thing they reput my id and password and nothing they said they didn't know what was wrong i now have t-mobile web and unlimited text messages to try and see if it works but nothing i have done many things to get it but i can't seem to get it to work!! i don't know what to do!! PLEASE HELP ME!!!!!!!!!!! no silly/playing around answers please i really need help
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