Question:

Teething problem with new HX machine

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I just knew I'd have a problem with my new machine when it arrived :-)OK. I have a San Marino (aka Astoria/Wega/CMA) Compact CKXE model. Here are the facts:1. When turned on, it seemed to get up to pressure OK (about 1.5 bar).2. The hot water wand works well, engaging the vibe pump and drawing water from the reservoir.3. Steaming also works, but when the boiler tries to refill, it can't. This causes the warning LED to flash.4. Espresso brewing doesn't work. When I press the dosing buttons ( volumetric control panel) the group basically opens and lets out steam. The vibe pump doesn't start and water levels in the reservoir remain constant.Does anyone have a clue what might be wrong here? I gather there must be some faulty component that stuffs up both boiler refill and espresso brewing via a heat exchanger running through the boiler.Thanks in advance.

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