Question:

Telephone Interview with HSBC (Customer Service Assistant)?

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Hello Guys, I am going to have a telephone interview with HSBC on tuesday. I have made a list of questions and answers which they are likely to ask.

1) Describe a time when you worked as a team, describe your role in a team and the goal that you had to achieve.

2) Describe and set-backs you had over a recent period of time and how did you overcome them

3)Describe what you have to do if you meet with a irrate customer and give an example from previous experience

4)Describe when you had to achieve a certain goal and how did you get on.

5) Why do you think you are suitable for this role

These are the questions that I have prepaired, can you please think of any other ones they may ask. If you are one of the employees of HSBC can I get some advice as well please.

Regards.

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  1. hi .. so how did ur interview go and what questions did they asked...
    i have a interview on 18th and i would appreciate if you could help me a lil bit.

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