The Radio Code for my 2002 Honda Civic EX Not working?

Question

I have the 5-digit code and the serial number on the small business card, but when I punch it in, it says "Error 1...2.." and so on. I don't know what I am doing wrong. Can anyone help?

Answer 1

Error 1...2.. indicates how many times an improper code has been entered. The radio should beep at the end of the 5 digit sequence. You may not have the correct code. To check this, the radio will need to be removed to verify the proper serial number. The Honda parts department may not give you the code over the phone, but they may be willing to tell you if the code you have matches the serial number.