The answer I got did not help because I contacted Yahoo support and all it was a recording. Why is it so HARD?

Question

I don't have any more details than I have already given, Why is it so hard to Cancel Mobile phone# from my Yahoo? Yahoo Support was not helpful because it was a recording and I want to talk to a REAL PERSON

Answer 1

To cancel ALERTS OR YAHOO MESSENGER

I WILL GIVE YOU AS MUCH INFO AS I KNOW AND HOPE IT HELPS!    (PS IT WORKS TOO)

Go to this site

http://everywhere.yahoo.com/wireless/mym...

You will see your phone that you set up with at the top of the page

click on DELETE

when you click on it - you are then given the option to delete all alerts and an option to delet messenger

if you were set up for Yahoo messenger - then you can delete that to.

To be sure that your device is removed from yahoo messenger

Sign into Messenger

>>>click on messenger

select preferences

Under the general Tab towards the bottom of the screen

>>select edit mobile device, it will take you to yahoo mobile and you can either delete your phone number from there or change the number to where it goes to a diff phone.

there you go

It may take a day to get it totally cancelled..

but this will cancel alerts/ and SMS yahoo messenger -ok

You can still use Yahoo mobile on the mobile web by going to

http://m.yahoo.com

Answer 2

OK, so try this:

Yahoo! Customer Service

866-562-7219

When prompted, press 2. If you are using free mail services press 1 but do not press anything after that. Wait on the line until you are transferred to a person. If you press a third button for the free services, you will be told you have to use help online. If you wait, though, you will be transferred to someone who will be able to help you, even with free e-mail accounts.