The fedex is bad company which lost my guitar and doesn't want to pay.?

Question

I bought a guitar from ebay and fedex deliveried to wrong person. I reported it and next day the person who delivered the item came to my house and checked the receiver wasn't me.

But the proble is that.

The guy who is Ty Mac who is working at Los Angeles brench did not reported well to fedex and fedex said, "we got sign from you so we can't pay the money."

The cost is $1300

my sister recomend a small claim. Does someone know about this? Help me...plz.

I'm a poor student and i do not want to make a victim such as me from Fedex co.

Paypay and ebay didn't anything about this. They got sevice charges but they don't care customer service.

Answer 1

did you sign a form when he came the next day ? was the package a direct signature or indirect signature or did he driver release it and if fed ex is saying you signed for it ask to see the signature records and show that it was not signed by you.

Answer 2

Please write a detailed complaint to FEDEX customer service of what had happenned and get acknowledgement of it. Then gather evidence to prove your contention and threaten the FEDEX of suing for improper response.