The telephone socket in my new lounge has a plain plastic cover over it.Once removed only wires were visable?

Question

I live in the UK & am in the process of moving into a new flat.There is a normal telephone socket in the hall,but in the lounge the other telephone socket has a plain white cover without a slot for the phone cable which i have never come across before.

I realise i need to contact my current phone & broadband provider which is TalkTalk but dont know what to do as regards this phone socket in the lounge.

Does it appear that i need to get an engineer out to make the lounge socket usable.

So far i havent plugged a phone into the socket in the hall to see if the line is working,which i presume it isnt.

Just unsure as to what to do about this,can anyone advise me please,thank you?

Answer 1

If your house is fed by an underground cable (ie not from a pole) and the wires you have discovered are connected to each other then this sounds like the point were the external cable meets the internal cable. This would mean that the master socket is in the hallway.

If you only require your phone in the front room then you must contact your Service Provider to arrange for an engineer to move it for you. He will convert this 'blank plate' into the main socket for you.

Be aware that you must not back feed an extension through the internal wiring to the master socket or vice versa if you decide to do this work yourself.

Answer 2

yup u could get an engineer to do it

or buy a punchdown tool and read up on the net what wires go where and do it yourself

Answer 3

Are the wires terminated?

if the ends of the wires show, you could try fitting a new socket. if not, you might search elsewhere to see where they go.

MAKE SURE they are phone wires though!

Answer 4

change it it only uses 2 wires out of the 6 in a phone cable, if you are any way good at repair you can do this.

Answer 5

only the main socket will be connected. although builders will normally connect any extra sockets together (sometimes chargeable), unless you ask they will not connect to the main socket. to get them connected to the main socket, either get an independant person or is site builders still around, get the site electrician to do it, as they will know  what colour coding they have used.

Answer 6

If you are sure it's telephone wires, it would be easy to fit a new socket. Telephone wires are thin, normally around six of them. There will be three different coloured wires, and three with white stripes.

If you but a new socket, it will have a wiring guide in it.

One thing to check though. Go to the socket in the hall and open it, take a good look at it, even photograph it on your phone. It should be a primary socket. Show it to the shop for confirmation. If so, you need to buy a secondary socket.