Thomson sky plus box red stand by light stays on?

Question

Thomson sky plus box red stand by light stays on?

Answer 1

With your Sky box on standby disconnect both dish input feeds from the back of your Sky box and wait 30 seconds before reconnecting. Switch off the power supply or remove the plug at the mains socket and make sure that there are no lights illuminated on the front panel of your Sky box. Switch the power supply back on at the mains. When the red light appears on the front panel of your Sky box:

Wait for 60 seconds if you're using a Sky+ box.

Press tv followed by sky on your Sky remote control.

You may see a message on your TV screen saying 'To use the full range of interactive services please ensure that an operating telephone line is connected, press backup to return.' If this message appears there may be a problem with the telephone connection from your Sky box to the phone point.

You may see a message on your TV screen saying 'No Satellite Signal.' If this message appears, press tv guide, highlight All Channels and press select. After a few seconds the listings should appear as normal. When the 'No Satellite Signal' message disappears from your TV screen, press sky.

You may see the message 'Searching for listings' on your TV screen before Channel 998 (the Welcome Channel) appears.

Tune to channel 105.

If you see the message 'Insert your Sky viewing card,' remove and re-insert your viewing card into the slot marked Sky viewing card