Topup TV ??

Question

I just bought a new Thomson topup tv digi box and it came with a months free subscription for Topup.................. i called yesterday to get it activated and they said give it an hour !! Waited an hour and it was still not activated.... called again and they said give it another hour.............. well i did and still no joy !!!!

Has anyone else had to wait this long for activation ????

Answer 1

Hey, did they go through checks with you the second time? Just ensure the card is in the box with gold chip facing down. You should have at least 1 of your live channels eg Eurosport, UKTV Style or UKTV Gold, if not then its not activated. Downloads can take up to 48 hours to come through, aslong as you box is left on standby overnight.

Hope his helps!