Toshiba QOSMIO G45-AV680 Laptop - Battery Problem

Question

Hi
I brought Toshiba QOSMIO G45-AV680 Laptop in USA in Sep,07 for USD 3200. I brought that to India. It crashed (blue screen) 3 times in a day after 7 days. I called up Toshiba Support and they asked me to put the recovery DVD and load the OS (Vista Ultimate) again. Ater that Laptop is not starting from battery even though Batttery is fully charged. When I connect the A/C power and when i press the power button then it switches ON and every thing is fine. When I try switch ON with battery fully charged then it won't. I called Toshiba Support and they asked to remove the battery and put it back and switch and it started and they said this problem is due to stastic electricity!!!. But i noticed this is happening every time. When ever i want to work on the laptop with battery fully charged then I need to remove the battery and put the battery back, then only it will switch on. If I shutdown again and try to start from battery then also same probelm.
Again I called Toshiba and they are saying that it might be Hardware problem and they want to laptop back in USA to get this checked by their support center. Since I am in India it is difficult to sned this USA and bring it back.
Any help.

Regards
Yasodhar Reddy
[e-mail]