First the dvd drive failed to write or burn. Although device manger stated that dvd-ram was working discs did not regester in my computer.I using ad- aware to check the HD, nothing was found, I restarted the laptop bit would not load windows, only showing the splash screen.I tried a new dvd drive but no change. It looked like the HD had failed. I have tried another HD and tried to load Windows but no joy. I am at a loss what to do next. I bought this 'used' for my daughter, she has had it only 6 weeks. Hope you can help. Thanks!
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