Question:

Tried to upgrade firmware after adding Audible...

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Player worked fine for a few minutes, then blinked out. Now black screen with a few white boxes-sometimes. No text. PC can't recognize it 99% of the time. If I'm hitting the right button, reset just blacks out the screen again.Cowon customer sservice worst I've ever seen from any electronics store. Told me they'd issue RMA, they never did, Tried to register to get access to forums, knowlege base. Any help would be great. Thanks.Bill

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