Question:

Trying to help/advise a 78yr old friend re: energy supplier and harrassment re: debt he disputes?

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he left npower last november -now with powergen.

re: final bill he got shock of £370+ owing-i rang on his behalf-nothing for months then bill for £210 and court case-came to nothing/nothing heard-then a bill for £76.

these amounts are from same lot of figures added up by different persons!

countless letters of threats of baillifs/court action. re: £76.

the `supplier` npower told me on phone-"we couldn`t `justify` the amounts so MR A got the bills!

also stated they had him on record as having a `credit meter`-he has always been on a prepayment meter-payments made on a card to `top up` meter!

he rang me a hour ago-in a state-what appeared to be a debt collector? ringing his bell!

infor has not it seems been `passed on` to the debt collection agency!

he has also had over weekend -caller with held phone calls-disturbing to my friend who also has angina!

i intend to contact them 2moro on his behalf -wondered what advice to give him-thinks they`ll take to court for £76.

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  1. Get your complaint to OFGEN. They're good at helping - I had trouble with British Gas (elec. division) and they sorted it.

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