Two-Way Radio LI 5650 WXC -> ear bud doesn't...

Question

Greetings,

I just bought the two radios -> they work fine. Except I bought them because they had ear-bud (the ear phone with PTT) wich does not work - no audio in the ear piece and transmission of voice.

I plug in the ear-bud and the PTT works but no audio and no transmission of voice. Yes, I tried both radios with same results. Yes, I tried each ear-bud with each radio.

I don't want to return them to Canadian Tire. Just want them to function.

Darrell Whitman
613.422.0072