????? *****UPS ****** ????

Question

Would you say UPS has clients or you would say UPS has constomers? Whch one is correct?

Answer 1

Cribber is right, gimme my 2 points.

Mr. with the big thumbs down, I still got my two points.

neener neener neener :)~

Answer 2

clients pay for a service, customers pay for something tangible....

its customers.......

good luck.............

Answer 3

both

Answer 4

Both.  Clients at the corporate level.   Customers (not contstomers) at the individual consumer level.

Answer 5

I would say they have customers. They probably have clients too though...but the general public are just customers.

Answer 6

Luminous is right. Even though they mean the same thing, people usually say client when someone's doing something FOR them, and customer when someone's selling something TO them.

Answer 7

Usually "clients" (since mostly folks are using them for shipping services), though both are correct depending on usage and the type of business being transacted. Typically, and this is by means of common usage (meaning that their definitions are superseded by what people normally mean by their use), an entity is said to have "clients" when it is performing a service, whereas an entity is said to have "customers" when it's selling them goods. The terms themselves are synonymous though, so you're not wrong either way.

Further, since you can buy goods from UPS (packing materials, boxes, etc.), in that case you'd be acting as a customer rather than a client, again by the conventions by which the words are most commonly applied.

Indeed, if you look up client in the dictionary, one of the definitions listed for it is, "Customer."

Common misconceptions include the scope with which the words are used (corporate business-to-business vs. business-to-consumer), or the expense or complexity of the good/service provided.

Thus, to summarize, I'd say this:

If you're using them for shipping services, you're their client. If you're purchasing a product from them, you're their customer. But applying either term to the other scenario would not make you incorrect; the terms are interchangeable.