Uk residents. I have no dial on my phone i cant receive incoming calls even though it rings?

Question

I cant phone out as there is no dial tone nothing!!! I have aol for my internet connection which works fine my phone calls are also through aol. SO what could my problem be?? BT are tracking the problem any ideas

Answer 1

Unplug every phone/dsl equipment from all phone sockets in your house. Then remove the front panel of the main phone socket in your house, behind the panel will be a socket labelled "Test" plug your phone into there and retest, it maybe a faulty NTE. This is very remote as your DSL is working which means you have connection to the DSLAM in the exchange. Sounds like a switch fault to me but it is always worth a try.

Call BT and ask them to run a line test using "Problems on outgoing call - No dial tone" this will check the local loop and the exchange.

Answer 2

Could`nt you try the phone at a neighbors. Perhaps it`s knackered

Answer 3

As your AOL is still working i would guess that the problem is with your phone or with a filter. Try a different phone and filter.

I have also known the dial tone to be removed on a line but this is in the settings that the provider creates so shouldnt just appear.