I am using the HP laserjet 1320n Series wireless printer. Sometimes it happens that when printing a large file(approximately 200 pages), and when there are periodic(paper empty condition) advisories are exisitng on the printer, the printer is not able to respond to the status check(communication status) being done and finally I am getting a communication failure with the printer. Hence I am not able to print any further. Even after the printer advisory is cleared(placing the paper into the tray), the advisory button on the printer keeps glowing and the printer is unable to come out of the advisory condition unless the print button is pressed on the printer. After we manually recover the printer from the advisory condition by pressing the print button on the printer, the printer is able to respond to the status check and able to print properly. I am not able to understand the behavior of the printer.I tried to simulate the same condition with the HP laserjet 1160 series wireless printer. But the printer is not giving any problems.The above behaviors of the printers are observed both from the Windows and the Linux environments.I would like to know from the technical team of HP, under what conditions, the HP laserjet 1320n series wireless printer will give the communcation failure and is there any possible solution that can be offered to this problem other than manually pressing the print button on the printer.Please respond at the earliest.Regards,Sai Praveen.
Tags: