Question:

Unfair hotel Manager!?

by Guest62446  |  earlier

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Ok so im at a hotel right now with my 2 children (12)&(7) and my sister since we're on vacation. The manager of the hotel said they received a complaint that my daughter (12) @ 8:00a.m took all the breakfast muffins and orange juice in the lobby and threw them on the floor causing a teen to slip (& she is totally fine)...first of all my daughter is allergic to the dairy in the muffins and she can't even have them or touch them and second she wasn't even in the lobby at 8:00 a.m. because she was with me in our hotel room! the manager doesn't believe me and is kicking us out & CALLING A LOCAL JUVENILE DELINQUENT CENTER AND REPORTING MY DAUGHTER for NO reason. we don't even live in this state!!!! obviously some other child did this and they are getting my daughter mixed up with this child. how can i prove its not her?! and is this fair?

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2 ANSWERS


  1. most decent class hotel have a close circuit camera. request if they can review the tapes to verify that the girl at the cafeteria is not your daughter.  


  2. If there are no cameras or other guests who can verify that the child in question was not your daughter you may not have much to stand on. You certainly don't want the authorities called on you for trespassing. I would think that you might want to leave anyway considering that if you stay it may not end up being a pleasant vacation. If this is a chain hotel I would write to the main office and explain the situation to them, I might even back it up with a corroborating letter from your daughter's doctor explaining her allergy.
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