Unstopped portable harddrive unplugged, now says... I was using the drive, but I had not been for

Question

I was using the drive, but I had not been for a while, however when I clicked the eject, it said it could not be stopped. A few moments later, I adjusted my laptop and the drive became unplugged. Now when I plug in the drive, it says the device has malfunctioned and the device is unrecognized. Should I look into a data recovery service, or is there a software solution here? The drive is a Western Digital Passport 250 GB USB