Urgent Help! Avast is acting weird! 10 points!?

Question

I have a Windows Vista

I'm trying to uninstall the program but it keeps saying that there's 2 setiface errors and that I either need to reinstall or contact support.

I tried to change the program in the "Programs and Features" but it won't let me uninstall the program

I've also tired to go to

http://www.avast.com/eng/avast-uninstall-utility.html

but that didn't help either because it says the defense system was on even though I already disabled it!

I've also tried to uninstall the program in Ccleaner but that didn't work either because the same error message popped up.

What can I do?

Answer 1

VISTA REMOVE PROGRAMS SCREENCAST

http://www.screencast-o-matic.com/watch/...

VERY 1st thing will be to open System Restore.programs like to hide in System Restore and after you clean up the computer and reboot...SURPRISE !! System Restore: start--All Programs,Accessories,System Tools,System Restore: How do I turn System Restore on or off? System Protection, the feature that creates restore points, is on by default. We recommend that you keep System Protection turned on for all hard disks that contain important files so that you can use System Restore if you need to.

To turn System Restore on or off.Click to open System. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.

– or –To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Create Restore Point: start,Accessories,System Tools,System Restore: click open system protection.check (c) drive.click create. Delete Restore Points: start,control panel,performance & tools,click disk clean.click disk drive (c),select more options,select system restore and shadow copies.select clean up,click ok each time asked to delete old restore points.this will leave you with only the latest restore point.REMEMBER TO TURN SYSTEM RESTORE BACK ON

AND CREATE A NEW,CLEAN RESTORE POINT AFTER REBOOT

next,open the All Programs listing and click the program to be removed.look for uninstall file.click that to begin uninstall process.

once that's done,it's off to your Downloads folder.start,put your cursor on your username at top of start page.if it opens up to a sub menu,choose Downloads.if it doesn't open as a menu,right click username and select open THEN select Downloads,right click the program download and select delete.Remove Icons From Quick Launch and Notification Areas: right click taskbar and desktop icons,select delete.Hide Icons From Quick Launch and Notification Areas:right click start,click start menu if it isn't already,check hide unused icons.click customize,choose hide or show for each icon/program listed,apply...ok,close. Program Folder: next,remove program from:program folder,program data folder,temp folder,prefetch folder.start,Computer,local disk drive (c),windows,program folder:click view,choose select all,press delete key on keyboard,continue to program data--microsoft,windows--start menu--programs right click program and select delete back out and continue to Temp folder:Temp: click view,choose select all,press delete key on keyboard.back out and continue to Prefetch folder: Prefetch: click view,choose select all,press delete key on keyboard,close window.INDEXED LOCATIONS:this is a LONG list of EVERYTHING in place on your computer. be prepared for a few minutes looking through this long list! start,Computer,local disk drive (c),users,your username,searches,indexed locations. Internet Options: start,control panel,general,history:click clear history & set days to keep to 0.Temp files: click clear temp files.cookies: click clear cookies.close window.DISK CLEAN: Start,All Programs,Accessories,System Tools,Disk Clean:click Disk Clean,wait till the removable items are listed anything with a number in the right box gets deleted,check each click ok.you'll be asked [ several times ] if it's ok,click yes or delete.Recent: Recent Documents,email,music,ect.,right click username,when menu is up,click search,check each recent folder for files to delete,close window.DANGER! DANGER! DANGER! FOR ADVANCED USERS ONLY !

there are 4 "keys" that you need to open and delete program "keys" from.THIS IS BRAIN SURGERY !! WRONG MOVE HERE AND POOF! GONE COMPUTER !NOT! RESPONSIBLE FOR ANY DAMAGE DONE !! so much for the legal stuff!

many software programs will have duplicate names,like Symantic/Norton--Avast/Alwil. be sure you know what program file names are associated with the program you are removing

press the Windows key on your keyboard [ 1 with the 4 part flag ] and the letter R,in the text box,enter: regedit

the next box to open will have 5 Hkey's in it they are:

hkey_classes_root

hkey_current_user

hkey_local_machine

hkey_users

to the left of each will be either a + or diamond shape.

to open each "key",you need to click those.

+ hkey_classes_root

click the "opener"

scroll down the list of program "keys" until you find the program you're looking for right click "key" and select delete

scroll back up and close that 1st "key" by clicking on the "opener"

+ hkey_current_user

click the "opener"

click the "opener" for Software

scroll down the list of program "keys" until you find the program you're looking for,right click "key" and select delete

scroll back up and close that 1st "key" by clicking on the "opener"

+ hkey_local_machine

click the "opener"

click the "opener" for Software

scroll down the list of program "keys" until you find the program you're looking for right click "key" and select delete.scroll back up and close that 1st "key" by clicking on the "opener"

+ hkey_users

click the "opener"

click the "opener" for Default

scroll down the list of program "keys" until you find the program you're looking for

right click "key" and select delete

scroll back up and close that 1st "key" by clicking on the "opener"

reboot the computer and you're all set !!

please don't forget to choose Best Answer

Answer 2

To remove Avast Use RevoUninstaller:

http://www.download.com/Revo-Uninstaller...

It's faster and better than add / remove applet.

When you run it highlight the item then select uninstall in next window select Advanced and click Next, follow prompts when uninstalled it will scan registry and drive for leftover files / folders, tick ONLY the bold items and follow prompts.

Also you may be the victim of malicious codecs that stop Avast from functioning correctly, so firstly try the following:

Malwarebytes Anti-Malware Removes Antivirus:

http://www.download.com/Malwarebytes-Ant...

Download, install, update and select Full Scan.

Remove all infections that it finds after scan.

Spybot S&D:

http://www.safer-networking.org/en/downl...

Download, install, update and Immunize, then click 'Check for problems' then when complete select all and then 'Fix Checked'

Spyware Doctor Free Basic Edition - Realtime monitoring:

http://pack.google.com/intl/en/pack_inst...

Its free with Google pack, untick all boxes except Spyware Doctor. Download install, update and run.

SUPERAntiSpyware Free Edition:

http://www.download.com/SUPERAntiSpyware...

Download, install, check for updates, then select Scan your Computer, select your drive and select Perform Complete Scan

VundoFix:

http://www.symantec.com/content/en/us/gl...

Disconnect your computer from the internet

Run vundo

Restart your computer

Run the tool again to ensure no traces are left.

If there are the reboot into Safe Mode and run FixVundo again.

If your desktop has changed or icons are missing also use:

Wallpaper Hijacker Removal Tool:

http://www.majorgeeks.com/Wallpaper_Hija...

Note: You should hit all "Repair" buttons even though it may not say "Found!" This will fix a wallpaper hijack everytime if all repair buttons are pressed.

Avast is ceratinly one of the better AV's:

better definitions, anti-spyware and anti-rootkit built in, faster and more reliable:

http://www.download.com/Avast-Home-Editi...

Setup Guide:

http://cotojo.wordpress.com/2008/07/15

Maybe uninstall then reinstall after running above programs.

Answer 3

You shouldn't need to reformat.  Most likely you can accomplish the uninstall by first disabling the services running the "defense system".  In order to do this it may be necessary for you to boot into safe mode and with an Administrator account.

There is a link in the source which describes how to boot into Safe mode.

Once Vista has loaded, press the Windows key and the R key at the same time to open the Run prompt.  Type "services.msc" into the box without quotes.  You will need to locate the Avast services running and stop them, generally you can do this just by right clicking on them and selecting Stop.  Once the services are stopped, you should be able to accomplish the uninstallation using normal methods.

Another option is to use the msconfig utility to specify a Diagnostic or Selective startup and not load the Avast services, if they are available to be unchecked.