Usb internet stick problems?

Question

i bought a usb internet stick from asda for my daughters pc. our IP is AOL. before we moved in with my fella we were with BT. My daughters PC just will not connect to the internet with this stick. the little logos on the bottom right hand of the screen says there is a 'local area connection cable unplugged' and also 'wireless network connection not connected', this is all double dutch to me. i thought i could just plug in the stick and pick up the internet. help please

Answer 1

I'm assuming that your usb internet stick is your Wireless Nic Card...LOL!!!

Here are a few steps you can take:

1. Verify that your wireless zero service is turned on

Click on Start

Click on Run

Type in services.msc

click the OK button, which will bring up a dialogue.

You may want to maximise the screen. Scroll down to Wireless Zero Configuration and select it.

You now have the option to Start the service.

You also need to change the Startup Type from Manual to Automatic

Action -> Properties

Click OK.

You can now use XP to manage your wireless connection

http://www.ifelix.co.uk/tech/2007.html

2. You can verify that you are getting a correct IP address by

Click on Start

Click on run

type ipconfig/all

You should see and IP address starting with 192.168.1.XX

If not

type ipconfig/release

you should see all zeros

then type

ipconfig/renew

this will refresh your IP address.

If you still have problems you can email me at

[e-mail]

Answer 2

you should contact the service provider they may send someone to fix it or help you over the phone. good luck.