VZAccess RAS 691 Error: Invalid Username or Password?

Question

Hi, I'm using a Verizon Wireless BroadbandAccess card for internet anywhere. I keep getting a RAS Error 691. But the second time I try to connect, it does, and stays connected for a couple minutes. What's wrong? I guess the internet CAN still hide.

Answer 1

My guess is you are using an Invalid Username or Password.  Check with your providor for UN/PW.

Answer 2

Not sure what model you have but the RAS 691 error is very common with the UM150 USB Models.  I have 14 cards that are getting this error and so far any fix they provide will last just a few days.  Here is what we do to fix the issue, it works about 50% of the time.

Open VZACCESS Manager, make sure you have the latest version.

Hit Ctrl-T.  It will bring up a window.

Type:

AT$QCMIPEP=1

Hit Enter

AT$QCMIP=1

Hit Enter

Alt-F4 (to exit)

Try to connect.  If this works and you later have the same issue.  Open Device Manager, Model, Pantech USB modem.  Go to the advanced tab and enter this command.

AT$QCMIPMHSPI=300,1

Save and exit and try to connect.

I would call them to get a trouble ticket as it is taking days for a "permanant" fix so I would get in line.

Good luck.