Verison fios remote not working?

Question

was using it and just stopped

the main top lights dont come on...when u try to chage it the power and the fios button comes on.....like when u usually press channel the stb button lights up..doesnt happen with mine

btw nothing works......doesnt respond to the box or the tv

Answer 1

First thing to check is:  are both the TV and STB (set top box) on.

Second thing to check is:  Replace the batteries.

If both are fine, try to reprogram your remote.  To do this you have to:

Turn on the TV, (This will also work for other components also)

On the FIOS remote you need to:

Hold the OK button and the TV button at the same time

Then release, the TV button will flash 3 times

Now push 9 2 2. The TV button will flash again

Then hit the FF button (the one w/ 2 arrows) until your TV shuts off.

When that happens push the OK button again.

Now you are all set.

As far as the power for the TV. If you are plugged into the back of the stb you need to make sure that the option for turning off the back outlet is set to off when stb is off.

To do this you need to go to:

menu arrow down to settings

arrow over, then down to set top box

arrow over to secondary ac outlet

arrow over again, then choose one of the following

always on or off when box is powered off.

If you have your TV plugged into the wall, when you program your remote it will shut off w/ the stb.