OK. So, I have the NationWide Select FamilyShare Plan, and we are supposed to get "unlimited" messaging. Well, we only have 700 minutes but that has never been a problem, until now. Supposedly when sending and receiving a picture/video message, airtime is used?.. Well, this goes against their "unlimited" messaging claim, because you are limited to the number of minutes you have on your account. I have searched through the customer agreement, and the plan details of the Select family plan, and no where in there does it state that airtime is used for picture/video messages. So what can I say to them about this? Does anyone agree with me that this is wrong: using airtime to send messages when you have an unlimited messaging plan?
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