Vermont castings grill?

Question

i have the home depot blue vermont castings grill. it won't light up despite having gas. i haven't had luck with the match method either. any ways to troubleshoot it? what replacement parts would i need? i can't find anyone to service it. i was told by a VC dealer that they won't service or get replacement parts for the Home Depot model and I've had others say they don't service anything that wasn't bought from them.

Answer 1

From the Vermont Castings Website:

"MY BURNER WILL NOT LIGHT OR DOESN’T GET VERY HOT ?



There are several possibilities:

    * The gas supply from the Propane Cylinder may be closed off.

    * The venturi Tubes may be blocked or not in place.

    * The burner ports may be clogged or blocked. Clean the burner.

    * You may be almost out of Propane. Refill the tank.

    * The Overflow Control Device may have been activated. Perform leak tests and follow the correct lighting procedure.

    * The regulator may not be properly fastened to the Propane tank."