Vertex programming problems via USB

Question

Ive tried to program a vertex VX-426 and VX-2200 2-way radios using correct leads/interface box and software using 3 different computers using AMD processors but is reluctant to upload/download.Ive tried a few Intel based computers but dont have any problems. Is there a problem with USB config. with AMD based computers? Is there a solution to my problem that I can try on my Acer (AMD) laptop? Thanks,