Very worried -- is the www.cheaphotels-rates.com booking web ok ?

Question

I booked 3 nights from them a couple of days ago but now I want to cancel 1 night of my booking. Have been trying to contact their Customer Service these days but only got a reply by e-mail that their representative would contact me within 24 hours -- which they never do. I am now quite worried. Should I call them direct and the hotel I booked as well to make sure all are all right and it's not a scam ?

Answer 1

Call the hotel DIRECT and explain the situation - I am sure they will see you right.

Edit - try http://www.roamfree.com - I've just seen it new on billboards advertising.....  It looks great

Answer 2

Call the hotel direct also send cheap hotels an email they should have a contact for them on their site. i use wotif.com and have found them very good