Video camera not working?

Question

I have a handheld jvc digital camecorder that is only two years old and doesn't get used a lot. Last time I used it was on my honeymoon 1 year ago. I try to use it now and the screen and eye piece stay black. It says that the lens cap is on when it is not. Any help with this?

Answer 1

If your camcorder is one of the models listed on the customer service bulletin, then it has a CCD defect that JVC will repair for free regardless of warranty status (even if your warranty has expired):

http://www.jvcservice.com/service/custno...