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Virus Alert. I have a virus on my laptop and now I can't get to any of my icons. I've done system

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I have a virus on my laptop and now I can't get to any of my icons. I've done system restore/last good configuration and that doesn't work. I have a service pack 2 installation CD but I'm afraid to put that in because I don't want to lose any of my documents. When I go into safe mode I can see all my documents but can't do anything with them. What do you suggest I do to be able to get to my icons and documents again without losing them.

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