Now this is what happened. A few days ago I recieved a virus called Simfraud-C. It causes my screen to turn blue with a virus-presence message upon boot up. After a whil, a red screen appeared and had a biohazard symbol. (I think that virus is called a PSVguard or something). When I click Start, the options like My Pictures, Documents, Videos, Music, etc are not there; all that is left is a blank grey area at where they should be.
I used my AVG to conduct a scan. After the scan, the blue and red screens mentioned above were not present, and the screen is white upon bootup. However, the missing folders are not there. What should I do to be able to acess the files from the Start menu again? (I am a non-technical person and I cannot download any programs that cost money, so explain the soultion in simple terms.) Thanks alot!
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