Virus I cant get rid of HELP,?

Question

Win32/Ad-ware.virtumonde and Win32/Privacy Remover. The PC works fine but goes to "blue screen of death" instead of screen saver. I cant get screen saver option in Display Properties to set it. Have run AVG and Spy ware Doctor but just cant seem to get rid of the blue screen thing, Im losing the will to live LOL

Answer 1

Sorry to say ,had the same problem. Had to buy a new virus program and start over. Win32 is a rip off, they get your money and run. Nothing works and they won't give a refund. They say they will, but you never hear from them again.  

Answer 2

Automated Removal Instructions for the Vundo or Virtumonde infection using VundoFix:



   1. Please print these instructions as they will be needed later when Internet access is not available.

   2. Save these instructions in word or notepad to the desktop where they can be easily found.

   3. Download Vundo Fix and save it to your desktop.

   4. When it has completed downloading, double-click VundoFix.exe to run it.

   5. Click the Scan for Vundo button.

   6. Once it's done scanning, click the Remove Vundo button.

   7. You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.

   8. When completed, it will prompt that it will shutdown your computer, click the OK button.

   9. When the computer has shutdown, turn your computer back on.

The WinFixer and Vundo infection should now be removed from your computer.



If you are still having a problem then please perform the following steps:

Note: This step should only be used if the instructions in the previous steps did not remove the infection:

   1. Download VirtumundoBegone and save it to your desktop.

   2. Now reboot into Safe Mode.

         1. This can be done tapping the F8 key as soon as you start your computer

         2. You will be brought to a menu where you can choose to boot into safe mode.

         3. Select safe mode with networking using your arrow keys on the keyboard and then press enter.

         4. When you computer reaches the desktop make sure you log in as the same user which you had performed the previous steps,

   3. Once you are logged into safe mode, double-click VirtumundoBeGone.exe file you just downloaded and follow the instructions.

   4. Exit when it has finished, and reboot back to normal mode.

The WinFixer and Vundo infection should now be removed from your computer. Conclusion

Vundo Fix: http://www.bleepingcomputer.com/malware-...

this link will let you download the tools!

Hope this helps!

Answer 3

STEP 1. boot up into "Safe Mode". while boot up is proceeding,press f8 till you get the "Safe Mode",Normal and a few other options.

choose safe mode. do NOT choose safe mode with connectivity,\

as you do NOT want to be online yet.STEP 2. TURN OFF SYSTEM RESTORE

1. Turn off Windows System Restore Points:

a. Right Click on My Computer

b. Click Properties

c. Click System Restore Tab

d. Check the box next to: Turn off System Restore on all Hard drives

i. Malware can sometimes be restored from previous restore points, this will help the removal process run more smoothly

2. Click Apply and OK

STEP 3. clean up using internet options: start--control panel--internet options--general: delete cookies/history/temp files from internet options general page:cookie management. start--control panel--internet options--privacy--advanced--override. select:allow 1st party cookies,BLOCK 3rd [ tracking ] party cookies

STEP 4. clean up windows folders.empty prefetch and temp file folders: start--control panel--local disk drive (c)--temp folder--

file--select all--press delete key on keyboard. back out of Temp folder and continue to Windows folder.open Windows folder,open the 2nd Temp folder and repeat steps as in 1st Temp folder. back out of that folder and continue to Prefetch folder.repeat steps with Temp folders

close. STEP 5. REMOVE PROGRAMS ADD/REMOVE PROGRAMS

GO TO ADD/REMOVE PROGRAMS TO CLEAR KNOWN MALWARE

1. Before scanning the computer you can remove certain malware programs from the Add/Remove Programs list in the Control Panel in Windows XP

2. Open the Start Menu and select Control Panel

3. In the Control Panel, select Add or Remove Programs

4. Look through the list for anything suspicious

5. Uninstall and follow the directions on any program that you decide to remove.

STEP 6. CLEAN UP USING DISK CLEAN. start--all programs--accessories--disk clean

STEP 7. CLEANING UP THE TASKBAR: right click start--select properties--select taskbar--select customize

select always hide or show

STEP 8. edit the registry: VERY TRICKY AND DANGEROUS! NOT FOR BEGINNER OR RUBE!! press windows key [ 4 part flag ] + letter R--enter

regedit

there are 4 key sections to check:

hkey_classes_root

check the list for program--delete

hkey_current_user

check for program--delete

click software--get program--delete

click microsoft--get program--delete

hkey_local_machine

check for program--delete

click software--get program--delete

click microsoft--get program--delete

hkey_users

click default

click software

click microsoft--get program--delete

STEP 9. ok ! now it's time to reboot and allow normal boot up. once connected,download and install the freeware listed. update each and THEN run. Trojans, Worms, Key Loggers, Viruses, and Spyware are all very difficult to remove with just a single program. That is why it is recommend to run several programs to aid in the removal process. I recommend running each of the following programs listed below in order. Not all the programs are freeware and require purchase, you don’t have to run that program but I recommend looking into it if the results come back with your computer still being infected. Still, after all the freeware programs have run through your computer should be clean of any infection. NOTE: It is recommend to run these programs in Safe Mode for the best results!

1. Freeware – Spybot: This one gets a lot of advertising bots and other malicious programs.

http://www.safer-networking.org/en/index...

2.Spyware Blaster: This is a powerful utility that helps to block potential spyware problems from browsers and websites.

http://www.javacoolsoftware.com/spywareb...

3. avast ! 4 Home Edition - FREE anti virus software - Download -

http://www.avast.com/eng/download-avast-...

STEP 10: TURN ON SYSTEM RESTORE

1. Turn on Windows System Restore Points:

a. Right Click on My Computer

b. Click Properties

c. Click System Restore Tab

d. Uncheck the box next to: Turn off System Restore on all Hard drives

2. Click Apply and OK

STEP 11: SYSTEM RECOVERY 1. In a worst case scenario if the following steps do not clean your system,try using system restore

follow the same steps you followed to turn off S.R. but instead,click create new restore point. 2. in a VERY worst case,use your recovery or re install disk to re install windows

please don't forget to choose Best Answer

this answer has been selected as Best Answer 80 times

Answer 4

Hi

Again people can get rid of this virus but not the screen saver

You need to go to

Start> run and then type gpedit.msc

Then go to

User configuration>Control panel>Display and then for the following:

Hide desktop tab

Prevent changing wallpaper

Hide appearance tab

Hide screen table tab

(double click) and set to disabled

The ENABLE screen saver

This will get rid of the virus and un hide your desktop tabs. DON'T TRY TO CHANGE WALLPAPER WHEN YOU HAVE THE VIRUS STILL ACTIVE

Hope this helps

Answer 5

Ugh,  I just went through the Trojan..blusod virus.  Yes, your screen turns blue...that's just the beginning....trust me.  I used anti spyware and Norton..tried for 3 days to get rid of it.  It just gets worse and worse.

Finally, had to do a complete recovery.  Lost most of my files; but I also finally got rid of the virus.  It's a nasty one.

Good luck to you.

P.S.  With this type of virus, it won't let you start in Safe Mode.  It also will not let you do a system restore.  As I said, it's a nasty one.