Virus/Malicious software on lappy. Can anyone help?

Question

Hello,

I am certain that I have a virus/malicious software on my Toshiba M40 laptop.

Someone else had the same problem and here’s his description of it:

“At random, but what seems to be increasing intervals, my computer will spit

out "mvcx;" into any available text space in an active window on the screen.

the caps lock then turns on and it puts out "MVCX;" At this point the

keyboard becomes useless. trying to click on internet explorer with the

mouse will continuously open new tabs. when i touch any program icon it

becomes selected, but if i try to touch another, it also becomes selected at

the same time. for example, if i try to right click, instead of saying close,

it will say "close group" as an option for all of them. what all this means,

i havent a clue.”

I was wondering if anyone knows of a way of eliminating this problem from my computer. I’ve already tried using the recovery disks and reformatting it multiple times but the issue still persists.

Also, I am not worried about losing any info/data/etc on the computer and I am willing to do anything to the computer to fix the issue. Will reinstalling the operating system work? If so, can you please tell me how to reinstall it?

Thanks for any assistance,

Answer 1

I guess the best solution is to reinstall the OS. I'll try my best 2 explain. But keep in mind that the button's for the booting are different on each computer.

- Learn how 2 boot from CD drive [ there is 1 button that allows u 2 access it. On my laptop it's F12]

- insert OS disk & reboot CPU & boot from the disk

- When u enter the partition screen delete the old partition.

- Then create a new partition and just wait until its done copying files                                                                                   --Then just follow the instruction's that the screen says <---

after that everything should be a piece of cake. it will just ask you for some personal data. Just fill it in and your done.

But you might have 2 download some drivers. like for the videocard & soundcard. or any other software that some of your hardware need