Virus that logs you off?

Question

i have a virus on my computer.. i think its a blaster worm .. or worm.. it just wont let me log on.. ive downloaded a thing from symantec to remvoe it and its on a flash but i just cant open it.. what to do?

Answer 1

try booting in safe mode.

I am assuming XP

If the computer is running, shut down Windows, and then turn off the power

Wait 30 seconds, and then turn the computer on.

Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.

Ensure that the Safe mode option is selected.

Press Enter. The computer then begins to start in Safe mode.

When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

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Safemode for windows is actually running your computer in DOS with a windows shell.

Answer 2

Restart the computer that has the worm,press F8 when you see the screen.Use safe mode with networking,and you can go to symantec website using that computer.When you download it,if it will let you,choose run instead of save.