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Visiting Rome, Italy on business. Need to know about nonverbal/verbal communication styles?

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Need to know what the nonverbal and verbal communication styles are there so I don't do something wrong or insult anyone while there? How can nonverbal and verbal communication help enhance my communication while there?

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  1. Many Italians are fluent in English, but never Assume that they are.  Try to be accommodating.  Learn a few key phrases to use.  Keep a smile on your face! (this transcends language barriers!)

    Use Rick Steves site- http://www.ricksteves.com/

    He always has great advice!

    More specifically-http://www.ricksteves.com/plan/tips/leap...

    For a direct link to language advice.

    Enjoy Roma! Ciao!

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