Vonage Virtual Number?

Question

Hello, I just received my Vonage Motorolla VT2142 phone adapter and installed successfuly. I can make a call (outgoing) but when I tried to call my virtual number to test it I always get busy signal or Im just simply get dropped. My number is still in the process of being transferred at this time. Even If I call my number the number of being transferred I don't get any ring from the regular phone I can hear only the ringing from my cellphone. And also I can surf the internet with no problem, by the way here's how I connect my phone adapter, Internet/cable modem/router/phone adapter. I have a D-Link DI-604 and I dont see any of the firewalls are blocking the phone adapter. I hooked up evertything ok. Why my virtual number is always busy, maybe its not activated? Any suggestion or help can you offer? Thank you.

Answer 1

You "just got" your vonage phone number?  I am a bit surprised because I didn't even know they were still in business!  It might take a while for them to activate your number... they have about 3 or 4 employees left.  The voice quality is so bad that you will switch back soon... everyone I know (myself included) that had them switched back or just dropped land lines entirely.  Too bad... they had a great idea but had no real intellectual property to protect it, and they had to rely on the cable companies to deliver quality lines and connections.... not something the cable companies are very good at.