Vonage help!?

Question

I am not sure what the problem is. People say that they called me and I tell them that the phone doesn't ring, but if they leave a voicemail it will send the voicemail to my email not to my message machine that goes with my phone.

Does anyone have any idea on how to fix this? I want the phone to ring whenever someone calls and the messages to be sent to my message machine not to my email!!

Thanks in advance!!

Answer 1

try re-setting your phone and/or router/modem......one at the time!

first just unblock your power-supply for 30 sec. and put it back in....most of the time that's all you need!

next.........re-cycle your modem and router (if you got one)....that usually does it for me!!

lastly, call your home from your cell-phone and test it and see if it works now!!