Wal-Mart.com is doing unauthorized charges to my husband's bank account. Can we sue them?

Question

We canceled an order we placed online with them about 2 weeks ago when they charged it to us twice (over $400). After much trouble, we got them to refund the charges. Now, when we thought it was all settled and done, we find that they have charged another $209!! Customer service is rude and unhelpful, and of course billing is closed today. We needed that money for a festival we are planning to attend today!!

Has anyone had a similar experience, or is there something we can do apart from getting the money back?

Answer 1

Companies get even with you.  When you quit their services or send something back.  I had problems with Vonage and they put a bunch of charges against my account.  I asked that the charges be removed and when they sided with Vonage, I removed my account.