Water/condensation in both dairy tray and bottom...

Question

Westinghouse Frost Free Model RJ390M
We have water/condensation accumulating in both the dairy tray and bottom of the fridge. The water is not able to drip from the dairy tray to the bottom of the fridge making it difficult to determine a single problem source other than condensation. We have had the thermost set at 2-3 ''cold'' whereas a sticker inside the fridge recommends the setting should be 7-9 ''coldest end'' in cold weather. This seems wrong way around, nevertheless I have now adjusted the thermostst to the lower setting.