We have a CoolPix L3

Question

We have a CoolPix L3 that is not very old nor has it been used (and or misused); perhaps 14 months old. Serial No.30649827. The telescoping lens has tended to get stuck in a closed position. After installing FRESH new batteries, I gently tapped the camera body against my other hand and the lens opened but continued to move in and out. Sometimes it would stay open but not at its maximum position. Furthermore a message was displayed; LENS ERROR.What do you suggest we do. Is it repairable?