We have just recived our

Question

we have just recived our prints and my partners head has been cut off we are not happy with them very dissapointed and are wanting either a freepost address to return them to or a prepaid enverlope sent out when u get them back if you could send some more out corrected and p&p free has we have already paid postage once we cant understand how it happened because the original print on the computor is fine can u sort this out as soon as possible we only have 30 days to return them back to yourselfs and dont intend on keeping damaged goods address 20 chinook highwoods colchester essex co49rn