We still don't have on-demand...?

Question

The last time we talked to the cable company(Comcast) they said we were getting on-demands in December or November. And they are both long over.My zip-code is 94577. We have digital cable. Every time my mom calls comcast, she askes when we're getting on-demand and they always give us a later date. Why don't we on-demand yet?

Answer 1

Do you have a cable box? you need at least a cable box and Standard cable - or basic cable, cable box, and digital channel package - to receive ON DEMAND. Also, make sure that you have the most recent digital cable box. You may have been speaking to an idiot at Comcast who did not realize you did not even have the right equipment or package to receive ON-D.

ON-DEMAND appears to be available in your area according to comcast.com when you type in the zipcode.