Question:

What's the best way to handle customer complaints at Mc Donalds?

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Hi.

I'm asking this question to find the best solution to handling customer complaints.

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  1. Yeah...give them something complimentary to make up for it? And the biggest thing is to "reassure them" that it won't happen again.....that they're being heard and the issue will be corrected.....I had a customer service job for quite a while ! :)


  2. Give them a coupon
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