What's the difference between deleting a computer virus and quarantine? Which should I choose? Please help me!

Question

Okaaaay...I think I was a little stupid today because some malware thing got detected, slowing down my computer. I used Avast! antivirus and deleted it, but for some reason when I restart the computer AFTER I did a FULL antivirus and antispyware scan, it still says my computer is infected! And the same darn virus popped up again! What's the difference if I quarantine it or something? If anyone uses Avast! antivirus please help me. I donno what to do and i'm afraid someone's going to hijack this and send everyone viruses! Also side note: If any weird messages come from me, it's not me. Er...wow I did mess up big time. I think. Please help me!!! And if it helps, the data said something about Malware-gen.

Answer 1

run Avast AV in Safe Mode, and let it quarantine the item(s) found. Nothing in quarantine can harm your computer..... While you are still in Safe Mode also run a couple of anti malware/anti spyware programs to clean your system of trojans, which ar problems that AV programs don't attend to.......

then reboot normally and should be clean....... Leave the file(s) in quarantine a couple of weeks to be sure that they were not false positives and nothing is wrong with any programs because they were quarantined..... if after a week or two everything works OK, then go ahead and delete the quarantined files......

Answer 2

i work at a computer shop so i know what im talking about so stop freaking out calm down and try this go to your desktop right click my computer there is a tab called system restore you need to turn off system restore cuz everytime you restart you computer after a virues scan it just restores windows to the old state when it had virues. So after you turn system restore off you need to restart you computer and do another virus scan

here is a list of good anit-virus programs to use and there free (i have all three running on my computer right now and have no prob)

AVG anti-virus

Spybot - Search & Destroy

Windows Defender

Answer 3

Stop downloading P2P sofware and your computer will be OK---now follow Woody's advice and get Malewarebytes Anti-Maleware to clean up the mess.

Answer 4

Always quarantine the viruses. That immobilizes them. You can always delete later.

The reason for this approach is you can restore files from quarantine if the detection turns out to be false.

Dis-able system restore, re-enable it when your system is clean.

Also, download, install, update, and run one or all of these from safe mode (tap F8 during boot to get there):

Malwarebytes' Anti-Malware

http://www.malwarebytes.org/mbam.php

SUPERAntiSpyware Free

http://www.superantispyware.com/download...

a-squared Free

http://www.emsisoft.com/en/software/down...

Try running Avast from safe mode also.

Answer 5

It is your choice, by deleteing it you say goodbye never come back.

By quarantining it you keep it but lock off its permissions and it is practically doing nothing.

My opinion: delete them, do a virus scan if they are still there quarantine, cause some are so stubon they won't delete but quarantining works. But go delete first!

Still a problem consider a new anti virus!

It will not delete your system, do whatever your antivirus says. If it doesn't work get a new anti virus, AVG is good!

For your latest comment does the type matter really, its a virus o what i said earlier!

It could be spyware/ malware try these!

Spybot - Search and Destroy

http://www.spybot.info/en/

Windows Defender

http://www.microsoft.com/downloads/detai...

Also consider a new anti virus!

Answer 6

antivirus xp is a very bad virus, getr rid of it straight away!!!!

Answer 7

just do what avast recommends,if it says send it to the vault do that,if it says delete it,do that.

Answer 8

Just delete it, if it keeps coming back which do happens with Avast then just quarantine it.

More computer tips at

http://www.review-ninja.com/